Frequently Asked Questions

How do I buy tickets for a show?

You can buy individual and season tickets online, by phone, or at the Box Office. Group tickets are available by phone only. Box Office phone number is (816) 474-6552.


When are Box Office hours?

The Box Office is open from 10 am – 4:00 pm, Monday – Friday
Box Office hours vary on performance days.

The Box Office observes the following holidays and will be closed:
New Years Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve and Christmas Day.


Can I exchange my tickets?

Ticket exchange privileges are available free to Season Ticket Holders with 24-hour advance notice. All other ticket exchanges will incur a $2.00 per ticket exchange fee (not to exceed $20.00) with 24-hour advance notice. Dates may be changed within the same show title only.


Do I get a refund if I don't use my tickets?

No, all sales are final.


What are Crown Center's hours and are there places to eat there?

Visit the Crown Center website for extensive information. 


Where are you located within Crown Center?

The Coterie Theatre is located on the lower level (level one), south end of the mall. 


What play is best for what age?

Our box office is happy to help you determine which plays are the most appropriate for you and your family. A Coterie live theatre performance is not suggested for children under 5 years of age.


When should we arrive?

All seating is general admission – no reserved seating. Doors to theatre open 30 minutes before curtain time. Late seating is at the discretion of the management. Groups should arrive at the Coterie lobby no later than 15 minutes before curtain time.


Where may donations be sent?

All donations may be mailed to:

Donations, Coterie Theatre, 2450 Grand Blvd, Suite 144, Kansas City, MO 64113 or made securely online here.


Do you sell gift certificates?

Gift certificates are available by phone at 816-474-6552 or online here.