Frequently Asked Questions

How do I buy tickets for a show?

Individual and season tickets are available for purchase online or by calling The Coterie's box office. Group rates are available for 20 or more. If you are an educator or youth group leader looking to bring a group on behalf of your school or organization, please visit the Coterie Edublog. . Other groups may request dates online anytime for the 2021/2022 Season or the 2022/2023 Season or by calling the box office. Our box office phone number is (816) 474-6552. If you are unable to reach us during business hours, please email us at boxoffice@coterietheatre.org.


When are the Box Office hours?

The Box Office is open weekdays 10:00am – 4:00pm by phone (816-474-6552) or in person (on the first level of Crown Center).
The Box Office will also open one hour prior to evening and weekend performances.
We are closed on the following holidays:

New Years Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve and Christmas Day.


Can I exchange my tickets?

Ticket exchange privileges are available free to Spotlight Pass Holders with 24-hour advance notice. All other ticket exchanges will incur a $2.00 per ticket exchange fee (not to exceed $20.00) with 24-hour advance notice. Dates may be changed within the same show title only.


Do I get a refund if I don't use my tickets?

No, all sales are final.  If you are unable to use your tickets due to potential Covid-related exposures or illnesses, please contact the box office at 816-


What are Crown Center's hours and are there places to eat there?

Visit the Crown Center website for extensive information. 


Where are you located within Crown Center?

The Coterie Theatre is located in on the lower level (level one) of Crown Center, on south end of the mall. 


What play is best for what age?

Each performance has its own suggested age range, but each child is also unique.  Suggested ages are listed with each show under "See the Season".  Our box office is also happy to help you determine which plays are the most appropriate for you and your family. A Coterie live theatre performance is not suggested for children under 5 years of age.


When should we arrive?

For individuals and families, all seating is general admission (no reserved seating). Doors to theatre open 30 minutes before curtain time. Late seating is at the discretion of the management. Groups should arrive at the Coterie lobby no later than 15 minutes before curtain time, and will be seated by the house manager.  If you are interested in preferential seating, consider purchasing a Spotlight Pass! In addition to being a great deal, you are also allowed to enter the lobby first and have first selection of seating.


Where may donations be sent?

Securely donate online or mail donations to:

Attn: Donations
Coterie Theatre
2450 Grand Blvd, Suite 144
Kansas City, MO 64113


Do you sell gift certificates?

Gift certificates are available for purchase online or by phoning The Coterie's Box Office (816) 474-6552.