Ticket Information
Purchasing Tickets
Purchase tickets online anytime or call our Box Office at (816) 474-6552. The Box Office is open Monday through Friday 10:00am to 4:00pm. The Box Office will also be open additional hours before evening and weekend performances. Prices vary by show (and performance date for holiday shows). Tickets include a $2.00 service fee (which can be waived by paying with cash in person) and a facility fee that varies by the location of the performance. All fees are detailed transparently on our ticket sales page. Service fees are waived for Spotlight Pass holders.
Certain productions may not be available for purchase until later in the season. Tickets for certain co-productions may be purchased through our partner theatre’s Box Office. See each show’s page for details.
PLEASE NOTE: Everyone attending the performance must have a paid admission regardless of age.
Ticket Scams
There are many websites that present themselves as an official ticket vendor or as a legitimate re-seller for The Coterie’s events. Despite the official appearance of these pages, they are not selling any actual tickets and often charge a significant mark-up from our actual price points.
The Coterie website is the official and only legitimate online ticket purchase point for all Coterie tickets. Always begin at www.thecoterie.org to purchase tickets online.
If you purchase tickets from another website or ticket broker, we cannot guarantee those tickets are legitimate. Unfortunately, we are unable to assist patrons with tickets purchased from such companies. Patrons who have purchased scammed tickets should immediately contact their bank or card holder and report the transaction as fraudulent.
Ways to verify that your Coterie ticket purchase is legitimate include:
- Purchasing tickets only by clicking on the “Buy Tickets” link from thecoterie.org. Our exclusive ticket vendor is AudienceView (using the URL ovationtix.com).
- You will receive a confirmation email from us that contains an order number that begins with “PR”. (These emails may be sorted as spam or into other folders by email programs.)
- You can always call the Box Office at (816) 474-6552 (M-F 10am-4pm) and a representative can verify your order.
Seating Policies
For All-Ages shows or shows targeted for Pre-K-4th grade audiences, there will be floor seating at the front of the stage for children and chair seating for teens and adults. Shows targeted for grades 5 and up will offer all chair seating. Groups of 20 or more will be seated by the House Manager.
- Doors to the theatre will open and check-in will begin 30 minutes before show time. Late seating is at the discretion of house management.
- The Coterie uses paperless ticketing. You do not need to print or bring anything to the theatre. You will check in by name, just as you would if you had reservations at a restaurant. We can check in partial parties.
- Everyone entering the theatre, regardless of age, must have a paid admission. As live theater places special demands on the audience, we do not recommend bringing very young children to our performances. For assistance determining the appropriateness of a play for your child, please contact the Box Office.
- All ticket orders are considered a final sale. Refunds are not available. If you are unable to attend your scheduled performance, you may move your tickets to any other performance with availability at no charge by calling the Box Office at (816) 474-6552, or the amount of your purchase may be placed on account which will be valid for one calendar year and may be used towards show tickets, classes, or anything else The Coterie has to offer.
- You may request special needs seating (wheelchair, vision or hearing needs, sensory needs, etc.) when placing your order. If you need to speak with a somebody about accommodations or accessibility, contact the Box Office at (816) 474-6552 or boxoffice@coterietheatre.org.
- Park inside Crown Center’s secure retail parking garage. Remember to ask for a parking validation slip at the Coterie box office for all-day free parking.
- Productions taking place outside of The Coterie Theatre’s stage in Crown Center will have their own unique seating policies. See your order confirmation for details.
Accessibility & Accommodations
If anyone in your family or group has special seating needs (such as using a wheelchair, accommodations for the hearing or visually impaired, or sensory needs) please indicate this at checkout or contact the Box Office at (816) 474-6552.
The Coterie offers ASL Interpreters and Live Audio Description at select performances, as well as Sensory Friendly performances. Click below to learn more!
Infants & Toddlers
Everyone entering the theatre, regardless of age, must have a paid admission. As live theater places special demands on the audience, we do not recommend bringing infants and toddlers to our performances. For assistance determining the appropriateness of a play for your child, please contact the Box Office. Coterie Sprouts programming is designed specifically for infants and toddlers!
Exchanges
INDIVIDUALS AND FAMILIES
There are no refunds or cancellations for any order. Tickets may be exchanged for another date, or the balance of purchase applied to your patron account, at no fee. Please contact our Box Office in advance of your performance time at (816) 474-6552 to exchange your tickets to another performance (based on availability). Credits on patron accounts expire one calendar year from the date of issue.
SCHOOLS & GROUPS
There are no refunds once payment is received. If a school cancels a field trip after payment is received but at least two weeks before their visit, the balance of their purchase may be applied to a future field trip during the current or next school year. If a school cancels a field trip within two weeks of their date or does not show for their field trip, no refunds or credits will be available.
If a school needs to reschedule a field trip due to transportation or bussing issues, the Box Office will gladly work to accommodate you, based on availability.